I've pointed out in a couple of replies over the past day, but it's worth mentioning in a top-level post, too, and starting off a couple of points.
These are #CrowdStrike's general terms and conditions. You want to be looking at §8.2 and §8.6.
https://crowdstrike.com/terms-conditions/
The disclaimer of warranty is a normal thing in software licence agreements. But were any of its corporate users violating the not-to-be-used conditions? Was that negligence on their parts if so?